How can we help?
Questions about a plan, need a hand with your server, or want us to add a game? Our team is online 24/7 — drop us a message and we'll get right back to you.
Send us a message
Fill in the form and we'll reply by email. For urgent server issues, live chat in the client area is fastest.
Live chat
The quickest way to reach us. Available 24/7 from inside the client area.
Open live chat →Prefer email? Reach the team directly and we'll reply fast.
support@allstar.gg
Community Discord
Join 3,500+ members for tips, giveaways and direct access to our staff.
Join the Discord →Before you write in…
First, check the live console in your control panel for an error message. Nine times out of ten it's a broken mod or a config typo. If you're stuck, open live chat with your service ID and we'll jump in.
Head to the "Mods" tab in your panel, search the library and click install. For anything not listed, you can upload files directly via the file manager. Restart and you're good to go.
Absolutely — free migrations are part of our service. Send us your current server details and our team will move your world, plugins and configs across for you, usually within a few hours.